Amy VanScoy
  • Current Projects
  • Research
  • Publications
  • Presentations
    • ALISE2014
  • Teaching
  • Library XP


Social network analysis: Making public library communities visible
iConference, Boras, Sweden
March 2020 with Deborah Hicks and Mary Cavanagh

“We bring the change to the people”: Using Q methodology to understand librarians’ views of social change in reference and information service
Research Applications in Information and Library Studies Conference, Canberra, Australia.
October 2019
 
Exploring card sort methods: Interaction and implementation for research, education, and practice
Annual Meeting of  the Association of Information Science & Technology, Melbourne, Australia.
October 2019 with Lettie Conrad, Andrew Demasson, and Tim Gorichanaz

Conceptualizing reference and information service using Q methodology
Conceptions of Library and Information Science, 10th International Conference, Ljubljana, Slovenia.
June 2019
 
The LIS professions: Building on the past to shape the future
Conceptions of Library and Information Science, 10th International Conference, Ljubljana, Slovenia.
 June 2019 with Noa Aharony, Jenny Bronstein, Ina Fourie, and Heidi Julien

Reconciling differing approaches to reference and information service with Q methodology
47rd Annual Conference of the Canadian Association of Information Science, Vancouver, Canada.
June 2019

Contexts, critiques, and consequences: A discussion about educational data mining and learning analytics
Annual Meeting of the Association for Information Science and Technology, Vancouver, Canada.
13 November 2018 with Kyle Jones, Robert Crooks, and Chris McCoy.

What motivates Twitter users to engage with libraries?
ISIC: the Information Behaviour Conference, Krakow, Poland.
11 October 2018 with Deborah Hicks and Mary Cavanaugh

Challenges to Diversity and Inclusion for American Librarians of Color: Experiencing Uniqueness and Difference
Libraries in the Digital Age, Zadar, Croatia
14 June 2018, with Kawanna Bright
 
Understanding Public Libraries’ Conversations: Promises and Challenges of Microblogging Data

46rd Annual Conference of the Canadian Association of Information Science, Regina, Canada
1 May 2018, with Deborah Hicks and Mary Cavanagh

Student Surveillance in the Age of Learning Analytics: An Inquiry into LIS Syllabi and Student Privacy Policies
Association of Library and Information Science Education, Denver, Colorado
6 February 2018, with Kyle Jones

Problems and Promises of Qualitative Secondary Analysis for Research in Information Science
Annual Meeting of the Canadian Association of Information Science, Toronto, Canada
2 June 2017, with Jenny Bossaller and Sean Burns

"xploring Experience through Interpretative Phenomenological Analysis: Two Studies of Reference and Information Service from the Practitioner Perspective
Bar-Ilan University, Ramat Gan, Israel
17 May  2017

Listening to a Diverse Community to Create an Inclusive Understanding of Reference & Information Service
Association of Library and Information Science Education, Atlanta, Georgia
19 January 2017, with Kawanna Bright

Discourses of Expertise in Professional Competency Documents: Communicating Across Communities
Association of Library and Information Science Education, Atlanta, Georgia
18 January 2017, with Deborah Hicks

Racial/Ethnic Matching in Information Intermediation
ISIC: The Information Behaviour Conference, Zadar, Crotia
21 September 2016, with Kawanna Bright

Advancing Library and Information Science Research with Qualitative Secondary Analysis
International Conference on Qualitative and Quantitative Methods in Libraries, London, UK
27 May 2016, with Jenny Bossaller and Sean Burns

Understanding Professionals’ Interventions in Response to User Errors and Challenges
Information: Interactions and Impact (i3) Conference, Aberdeen, Scotland
25 June 2015, with Ji-Won Son

Information Professionals' Reference and Information Practices as Expertise or Skill: An Exploratory Study

Information: Interactions and Impact (i3) Conference, Aberdeen, Scotland
24  June 2015
, with Deborah Hicks

Time in the Experience of Reference and Information Services Work

Canadian Association of Information Science (CAIS/ACSI), Ottawa, Canada
3 June 2015
, with Sean Burns and Jenny Bossaller

Uncertainty in Reference and Information Service

ISIC: The Information Behaviour Conference, Leeds, UK
5 September 2014
  • the short paper from this presentation was published in Information Research

"Like being a junkie": Librarians' Metaphors for Reference and Information Service
Association of Library and Information Science Education Annual Conference, Philadelphia, PA
21 January 2014
  • View the presentation.

Practitioner Beliefs of Reference Librarians in Academic Research Librarians
19th Annual Reference Research Forum, American Library Association Annual Conference, New Orleans, LA
26 June 2011
  • "Amy VanScoy's research on reference practitioner beliefs makes me proud and excited to be a reference librarian! We rock!" - tweet from attendee Ellen Hampton Filgo

Inventing the Future by Tinkering with the Past: Roles for Reference Librarians
Reference Renaissance: Inventing the Future, Denver, CO
9 August 2010

Philosophy or Fads: What Will Guide Your Reference Practice?
Reference Evolution: Envisioning the Future, Remembering the Past (RUSA Preconference), Washington, DC
25 June 2010
  • "...presented what I thought was a very useful way to think about reference in the face of tremendous change... This approach seems a good way to keep the focus on what really matters in reference work." - comment from Mary Ellen Quinn on her Points of Reference blog

Keynote Speaker
Tennessee Board of Regents Online Degree Program Librarians Summer Academy. Nashville, TN
24-25 June 2009

"Teachable instants" in instant message reference: Taking the opportunity or taking a pass?
15th Annual Reference Research Forum, American Library Association Annual Conference, Chicago, IL
12 July 2009, with Megan Oakleaf
  • "This was a particularly fantastic presentation with wonderful ideas and examples of things we should all be trying."- Ellie <3 Libraries' blog
  • View the slides

Is reference dead? A panel of experts discuss the future of reference services (Panelist)
Carolinas Chapter of the American Society for Information Science and Technology, Chapel Hill, NC
14 January 2009

The rep test and other sorting tasks in ILS research
Association for Library and Information Science Education Annual Conference, Denver, CO
22 January 2009, with Phil Edwards
  • View the slides.
Libraryh3lp: Building a next-generation VR system
Reference Renaissance: Current and Future Trends, Denver, CO
5 August 2008, with Josh Boyer, Jean Ferguson, Eric Sessoms, and Pam Sessoms

Reference librarians' personal theories of practice: A new approach to studying reference service
Reference Renaissance: Current and Future Trends, Denver, CO
4 August 2008
  • "What tied it all together for me (and much more, actually, which is why is was the high point of the conference), was Amy VanScoy's... talk on Monday... I am just so excited for reference." Caleb Tucker-Raymond's blog
  • "The most greatest amazing bestest session at this week's reference renaissance conference in denver was amy vanscoy who is reference boss at NCSU, phd student at UNC and im-reference-book contributor... I was floored. ok, I was already on the floor, the room was packed." - Command F blog
  • "An absolutely fascinating -- although very theoretical presentation..." - SPL Conference blog

Research required of freshmen: An evidence-based approach to curriculum-integrated instruction
Evidence-Based Library and Information Practice 4th International Conference, Durham, NC
7 May 2007, with Megan Oakleaf

          View the poster.

Using educational theory to enhance virtual reference instruction: A study in progress
Association of Library and Information Science Education Annual Conference, Seattle, WA
15 January 2007, with Megan Oakleaf

          View the poster.

Research required of freshmen: An evidence-based approach to curriculum-integrated instruction
SILS 75th Anniversary Doctoral Poster Session. Chapel Hill, NC
21 September 2006

Enhancing services to undergraduates as researchers
Triangle Research Libraries Network Annual Meeting, Chapel Hill, NC
28 July 2006, with Suchi Mohanty and Emily Werrell

Assessing student learning in the 21st century: The ICT Literacy Assessment
4th Annual Undergraduate Assessment Symposium, Cary, NC
7 April 2006, with Carolyn Rackley

Information commons -- Next steps
Triangle Research Libraries Network Annual Meeting, Chapel Hill, NC
7 July 2005, with Emily Jackson-Sanborn and Wallace McLendon

Who gets the next question? Support staff at the reference desk (Panelist)
North Carolina Library Association 56th Biennial Conference, Winston-Salem, NC. (Panelist)
22 September 2005

Building relationships and building tools for information literacy
University of North Carolina Asheville Information Literacy Workshop, Asheville, NC
27 May 2004

Making Peer Research Advisors a reality at NCSU Libraries
National Diversity in Libraries Conference, Atlanta, GA
5 May 2004, with Laura Blessing and Karen Letarte

The impact of digital libraries on reference and instruction at NCSU Libraries
University of North Carolina at Chapel Hill Scholarly Communication Working Group, Chapel Hill, NC
13 April 2004, with Megan Oakleaf

Online Privacy vs. enhanced virtual reference: What do patrons really want?
ACRL Eleventh National Conference, Charlotte, NC
13 April 2003, with Megan Oakleaf

Virtual reference and patron privacy: What do patrons really want?
Virtual Reference Desk Conference, Chicago, IL
12 November 2002, with Megan Oakleaf

Emerging technologies: The brave new world of PDAs, virtual reference, and web management
Libraries in an Uncertain World: LAUNC-CH Annual Conference, Chapel Hill, NC
18 March 2002, with Wallace McLendon and Jeannie Welch

Planning for the future: Our library diversity committee (Moderator)
North Carolina Library Association 54th Biennial Conference, Winston-Salem, NC
24 September 2001

Learning as an amusing activity: The First Year College summer reading program at NC State University
18th Annual Conference of the First-Year Experience, Columbia, SC
6 February 1999, with Andrea Atkin


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Amy VanScoy, MLIS, PhD

Associate Professor
Department of Information Science
Graduate School of Education
University at Buffalo

vanscoy @ buffalo.edu